Managed Outsourcing Solutions

 

We have solutions starting from as little as 5.90ph per agent, we also offer per project or even as needed pricing.

We can be as flexible as your busines needs.

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Discover My Custom Pricing Info

Complete the “Quote My Project” Form below, because my Business Needs are Unique.

We will let you know the best Outsourcing Models and Pricing to match your business needs.

We customise solutions to meet your specific requirements.

We are a PEZA accredited Business.

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HOW OUR OUTSOURCING MODEL & PRICING WORKS

Professionally Managed Solutions

We look after all the headaches of setting up and managing your own offshore office. We deal with finding and hiring local workers you can trust. We manage the daily supervision of personnel. We look after ongoing performance and quality management. You don’t need to worry about recruiting, rosters, staff welfare, health insurance, payroll, benefits, HR management, the list goes on.

Managed Team from Shadow

Our Managed Team Solutions start from 5.90 per hour of Coverage required including Free Account Management. We deliver fully managed Outsourcing Solutions to SMB Business Clients around the English-speaking World.

It’s very simple – you decide what coverage you need, you decide the duration of the project, we manage all the headaches! We find & hire your Filipino Team that you can rely on, we look after all the daily supervision & management of personnel, we look after the ongoing performance and quality management to ensure your Team achieves your business objectives and goals.

For example – you need 3 Customer Support Agents, 10 Hours per Day, 7 Days per Week. The price will be 3 x 10 x 7 x (Your Managed Team Rate) – simple!

To find out Your Managed Team Rate please complete the Quote My Project Form.

Custom and Fixed Price Solutions

If you have a specific Outsourcing need we can usually provide a fixed price quote. The best way for us to provide figures to you is to have a conversation around what your outsourcing needs are. Then we can provide ideas and budgets as to what we know will work well for you and get the results you are looking for.

Our aim is to provide solutions to meet your needs. We provide you with realistic figures by understanding your Project. Projects can be anything and range from one-off tasks to multiple activities to ongoing services.

We can give you fixed numbers by job, task, time-based or success.

Once we understand your requirement we can give you the best options to match your business needs.

Dedicated Account Management Team

Your Account Manager at Shadow Solutions will ensure the smooth ongoing delivery of your projects no matter which business area – Sales, Marketing, Operations, Administration, you name it!