Customer Service Outsourcing Philippines

Call Center Outsourcing

Contact Center Outsourcing

Chat, Social Media, Email Support

Answering Service, Virtual Reception

With the excellent English skills of the Philippines and the very high standards set by Shadow Solutions we can support your business via Phone, Email, Web Chat, Social Media, in fact pretty much any communications channel you can think of.

We offer a wide range of solutions from cost effective answering services to complex sales and helpdesk solutions. We have already developed a sophisticated call and customer management system that is free to use or we can work with your systems.

Call & Contact Center Outsourcing. Voice, Chat, Email, Social Media. Helpdesk & Support. Shared Services or Dedicate Staff.

You might need help with reaching new customers & increasing sales or servicing & supporting existing clients or making your business as efficient as possible by outsourcing essential low value business processes.

We can support both your Front Office and Back Office Operations.

Our People become your Virtual Team in the Philippines.

We can act as an overflow service or a complete solution to help you manage your clients, your business needs, your costs. Whether it is inbound or outbound communications management, administration support or more specialist tasks we are here to help. You can take advantage of our in-house skills across sales, marketing, customer service, administration jobs. You name it – we can help!

Our solutions are as flexible and scalable as you need. You can start with shared services or part-time staff and scale when you need. Or you can start with a dedicated team – your call.

Our Customer Service Outsourcing Includes

Customer Service Outsourcing, Call Center Outsourcing, Contact Center Outsourcing, Outsourced Help Desk, Inbound and Outbound Phone Call Answering and Support, Email Inbox Support Outsourcing, Web Chat Support Outsourcing, Social Media Support Outsourcing, First and Second Level Support Outsourcing, Order Taking Outsourcing

Call Answering Services Philippines

Experienced Virtual Reception Team

Simple to Set Up

Global Telecoms platform deployed on Google Cloud Engine

Services Include

Message Taking

Calls Answered & Transferred

Diary Management

Appointment Scheduling

Medical Office Support Specialists

Call Answering Pricing

Starting from less than $1 per call. Contact Us for Full Details

includes – Untimed Calls, Messages (Email / SMS), Free Transfers (Landlines) and more

We Make Outsourcing Easy

Quote My Project

Your Business Needs are Unique. Our Pricing is Customized to You. Complete the form, because we want to supply you the best Outsourcing Models & Pricing

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